Privacy Policy
Last updated: 11/9/2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, submit feedback, or contact us for support. This may include:
- Business name and contact information
- Email address and account credentials
- Customer feedback submitted through our platform
- Any other information you choose to provide
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and display customer feedback on your business page
- Communicate with you about your account and our services
- Respond to your comments and questions
- Monitor and analyze usage patterns to improve our platform
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Customer feedback is displayed publicly on your business page
- We may share information with service providers who assist us in operating our platform
- We may disclose information if required by law or to protect our rights
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access and update your account information
- Delete your account and associated data
- Request removal of specific feedback
- Opt out of certain communications from us
6. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.
7. Third-Party Services
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.